How to Get Support
- Log in to your Discord account or create a new one for free.
- Join our Support Discord.
- Open a support ticket and choose the correct category (for example, billing).
- Provide your Tebex Transaction ID, Minecraft username, and all relevant details.
- You're all set. Sit tight and wait for our team to assist you!
Frequently Asked Questions
How do I buy items?
To buy items, click "Login", choose your Minecraft version (Java or Bedrock), enter your Minecraft username exactly as it appears in your launcher, add items to your cart, and complete the checkout. Your items will be delivered automatically in-game.
I didn't receive my items!
Items can sometimes take up to 30 minutes to appear in-game, but they usually arrive within 1-2 minutes. If you still haven't received your items after 30 minutes, please contact support for assistance.
How can I get a refund?
We have a strict no refunds policy, however, if you did not receive your items 30 minutes after purchase, please make a ticket or contact our support email (support@dgnetwork.in) so we can manually deliver your items asap!
Can I transfer my rank to another account?
Unfortunately, ranks and purchases cannot be transferred between accounts. Please ensure you enter the correct username during checkout.
What payment methods are accepted?
We accept various payment methods including Credit/Debit Cards, PayPal, UPI, and other regional payment options through our secure payment processor Tebex.
HOW TO JOIN DGNETWORK
play.dgnetwork.in
java.dgnetwork.in:6788
play.dgnetwork.in
with Port
19132
mcpe.dgnetwork.in
Port:
2026
Need More Help?
You can also reach us by email at support@dgnetwork.in.