DGNetwork Support

How to join DGNetwork on Java, Bedrock and console, answers to common store questions, and how to reach our staff on Discord or email.

How to join DGNetwork

One server IP for everyone:

Java Edition

PC · Mac · Linux
  1. Open Minecraft Java Edition and click Multiplayer.
  2. Click Add Server.
  3. Enter play.dgnetwork.in as the server address.
  4. Click Done, then join DGNetwork from your server list.

Bedrock Edition

Mobile · Windows
  1. Open Minecraft Bedrock Edition and go to Play → Servers.
  2. Scroll down and tap Add Server.
  3. Server address: play.dgnetwork.in · Port: 19132.
  4. Save and tap the server to join.

Consoles

Xbox · PlayStation · Switch
  1. Install the BedrockTogether app on your phone or another device.
  2. Enter play.dgnetwork.in and port 19132, then watch the short ad.
  3. Keep the phone and your console on the same WiFi network.
  4. A new world appears in your Minecraft Friends list - select it to join DGNetwork.
Watch the video tutorialHow to join DGNetwork, step by step on YouTube

Frequently asked questions

Can't find your answer? Contact our staff.

What is the DGNetwork server IP?

The server IP is play.dgnetwork.in for both Java and Bedrock Edition. Bedrock players use port 19132 (the default).

Which Minecraft versions can join?

DGNetwork works on any Minecraft version. Java Edition and Bedrock Edition (PC, mobile and console) players all play on the same server.

How do I get a PvP tier?

Play ranked matches on the server. After your first 5 placement matches you get a tier based on your results and who you beat, and then you climb from LT5 up to Grandmaster. See the tier list.

How do I buy items?

Open the store, click Login, choose your Minecraft version (Java or Bedrock), enter your Minecraft username exactly as it appears in your launcher, add items to your cart and complete the checkout. Your items are delivered automatically in-game.

I didn't receive my items!

Items can sometimes take up to 30 minutes to appear in-game, but they usually arrive within 1-2 minutes. If you still haven't received your items after 30 minutes, open a support ticket and we will help you.

How can I get a refund?

We have a strict no refunds policy. However, if you did not receive your items 30 minutes after purchase, please make a ticket or email [email protected] so we can manually deliver your items as soon as possible. See our Terms & Conditions.

Can I transfer my rank to another account?

Unfortunately, ranks and purchases cannot be transferred between accounts. Please make sure you enter the correct username during checkout.

What payment methods are accepted?

We accept various payment methods including Credit/Debit Cards, PayPal, UPI and other regional payment options through our secure payment processor, Tebex.

How do I report a player or a bug?

Join our Discord and open a ticket in the right category. Add the player's name, what happened and any screenshots or video - it helps our staff act quickly. Please read the server rules too.

Open a support ticket

The fastest way to get help is a ticket on our Discord.

  1. Log in to DiscordUse your Discord account, or create one for free.
  2. Join our serverOpen the DGNetwork Support Discord.
  3. Open a ticketChoose the correct category - for example, billing.
  4. Add the detailsYour Tebex Transaction ID, Minecraft username and everything relevant.
  5. Sit tightYou're all set - our team will reply in your ticket.